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Garage Door FAQs

The questions Auckland homeowners ask us every day, answered plainly. Can't find yours? Call 021 764 609.

Buying a new door
How much does a new garage door cost in NZ?
See the full range and our cost guides for detail. We give you a firm figure after we measure, and the quote is fixed and itemised. For indicative market ranges by door type, see the Auckland garage door cost guide.
What's your lead time?
Custom doors are manufactured to your measured opening, so there is a build window before install, and we confirm dates when you accept the quote. Repairs and opener installs are much faster, often same-week.
Where are your doors made?
Custom-made to measure in NZ steel.
Can I get a custom door designed to match my home?
Yes, from flush mount doors that vanish into the facade to fully bespoke designs from your architect's drawings.
Insulation
Are your doors insulated?
Our insulated range uses double-skin panels with a PUR core, nominal R-value 2.0. Most profiles can be specified insulated.
Is garage door insulation worth it?
For attached garages and garages used as gyms, workshops or playrooms, yes. It is usually the largest uninsulated opening in the house.
Can you insulate my existing door?
Sometimes, see retrofit insulation for the honest retrofit-vs-replace comparison.
Repairs & problems
My door won't open or close, what should I do?
Do not force it. If it feels very heavy, suspect a snapped spring and keep clear. Start at repairs or call 021 764 609, same-day where possible.
My door only partially opens
Usually a sensor, track or balance issue: check the photo-eyes near the floor are clean and aligned, then call us.
My remote or wall button stopped working
Battery, re-pairing or replacement, we carry remotes for all major brands in the vans.
Do you offer same-day repairs?
Where possible, yes: call before midday for the best chance, especially in East and South Auckland.
Openers & smart control
Can I operate my garage door from my phone?
Yes, myQ-equipped openers give you open/close/monitoring from anywhere. See smart control.
Which opener do you recommend?
The Merlin Commander Ultimate for most homes: quiet belt drive, battery backup, app control.
Can you automate my existing door?
Almost always, after a balance check. We also repair and service existing openers.
Service area & practical
Where are you based?
D2/419 East Tamaki Road, East Tamaki, fastest response in East and South Auckland.
Would you come out of Auckland?
For select projects, yes, ask when you enquire.
What warranty do you offer?
5 years across the installation, plus manufacturer warranties on openers.
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